Phone or email us

You can phone us for any enquiries:
Dial 40980108 if you're in Queensland
Dial 07-40980108 anywhere else in Australia
Dial +61 7 40980108 from overseas
If you're calling from other timezones
please see our local time here:
Click for Cairns, Queensland Forecast

You can send your questions and email enquiries to stay@rainforesthideaway.com

Online reservations

View up to date availability and book now with instant confirmation.

Click through to our booking system where you can view what is available, and then you can book online with instant confirmation.

Book here...

 

Booking policy:

Rooms will be held upon receipt of either;

1. Credit card details ( number, exp.date and CCV) Visa and Mastercard only, no AMEX.
You can submit your credit card details securely via our booking system Book here
You can also email or phone them through, there is no fax.
A non refundable deposit of $10 will be charged to your card, on arrival you have a choice of paying the balance by cash or card.
If your card will expire before your arrival we will charge full amount at the time of booking.
If you prefer to pre-pay let us know and we can charge full amount at the time of booking.

2. Payment of (at least) the first night via;

- direct bank deposit into account no. 019595740, BSB no. 104191 , BANKSA / St. George Bank, 19 Aplin St. Cairns, account name RJ Lapaer trading as Rainforest Hideaway. SWIFT code for the bank is SBGLAU2SADL for international transfers.

- Pay Pal: you can send your payment to stay@rainforesthideaway.com.au .
Go to www.paypal.com for more info and open a free account that you can use to send money worldwide to all sorts of websites and people.

3. Book online through our booking system.

You can view up to date availabity online, and then book through their secure credit card facility and receive instant confrmation.
Click here to book

 

Cancellation policy:

Cancellations up to 4 days before arrival: no charge, or refund if already paid, but $10 administration fee retained.

Cancellations less than 4 days before arrival: full amount charged. If we can re-book the room a 90% refund can be made.

No-show: full amount charged.

The above cancellation times are calculated from 12 noon which is check-in time.

 

 


 

 

 

 

 

 

 

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